It starts here!
Welcome to Plainwise! This guide explains in simple terms how you can set up and maintain Plainwise.
New user? Start here!
Are you working with Plainwise for the first time? Then first follow our First time setup guide to correctly configure your system before proceeding with the other components.
First time setup
Step-by-step guide to set up and configure your Plainwise environment for the first time.
Configuration guide
Step-by-step guides to set up your system.
TimeWise guide
Learn how to optimally utilize TimeWise.
Integrations
Extend your experience with third-party integrations.
Troubleshooting
Learn how to easily solve problems or report bugs.
Access to the Portal
Navigate to the Portal and log in to get started.
Receiving login credentials
If this is the first time you're using Plainwise, contact your account manager or an administrator within your organization. They can create an account for you and provide access to the portal.
Setup
Opening the Plainwise portal for the first time can seem overwhelming, but don't worry—we'll help you get started! Let's go through the basics to get you started smoothly.
For detailed information, you can consult this Installation Guide for essential tools and step-by-step instructions.
Not a customer yet?
Becoming a customer at Plainwise is quick and easy! Click here to fill out our form, and a member of our team will contact you quickly. Usually, setting up a personalized environment takes less than an hour, so you can get started right away.
Need help?
Do you need help during setup or have questions? Contact our support team or create a Ticket.
Getting help
Plainwise offers multiple ways to get support. Whether you encounter problems, want advice on using features, or want to make changes to your system, we're here for you.
Reporting a problem
If you encounter a technical problem or bug, you can report it most quickly via the Service Page in the Portal. Here you can also request new features or give feedback.
When reporting a problem, mention:
- A detailed description of the problem or request
- Steps to reproduce the problem (if applicable)
- Any relevant screenshots or error messages